As a business owner or leader, you’re likely no stranger to stressful situations. The current economic landscape, with rising costs and global uncertainties, can make you feel the pressure just running your business. But there’s a wat to regain control and achieve a better balance between work and life for you: offshore staffing.
Now, before you groan and outright dismiss this idea, no one is saying you should move all the roles offshore—in fact, in our experience, keeping the senior managers and trainers onshore work best in this scenario. Just read on and see if this could work for you.
The Challenges of Overworked Business Leaders and Owners
In today’s fast-paced business environment, especially in the U.S., many executives are facing unprecedented pressures:
- Work-Life Balance: The constant need to be “on” can lead to burnout, affecting not just your well-being but also your relationships and decision-making.
- Rising Costs: Inflation and increasing operational expenses, not to mention huge office spaces you can do without, are squeezing profit margins.
- Economic Uncertainties: Tariff changes and high interest rates are making it harder to plan for the future.
How Offshore Staffing Can Help
Offshore staffing isn’t just a cost-saving strategy; it’s a way to transform how your business operates. This is not a magic bullet; this is nothing new and many have done this and succeeded. By delegating tasks to an offshore remote team, you can free up time to focus on what matters most—growth, strategy, and innovation. Let us break it down for you:
1. Reduce stress by delegating tasks
Imaging having more time to focus on high-level decisions because your offshore teams—usually managed by a Team Leader with them that reports to your managers—are handling the routine tasks like:
- Data entry
- Customer support
- Administrative duties
- Basic accounting needs
This not only reduces your workload but also ensures tasks are handled efficiently and effectively. And we haven’t even discussed the improved productivity these offshore talent deliver.
2. Cost Efficiency
Hiring onshore talent can be expensive. With the current WFH-or-bust mindset, you also tend to lose them faster when they decide being onsite is a big no-no. Offshore staffing allows you to tap into global talent pools at a lower cost, which is not be because they are inferior but because the cost of living is lower in countries outside yours and this being paid well doesn’t need to come at a huge cost to you. You can actually save up to 70% on staffing cost compared to onshore hires, and these savings can be reinvested into other areas of your business.
3. 24/7 Productivity
With teams working across different time zones, you can achieve round-the-clock productivity. Usually, offshore staff work in the time zone of the client or those they specify. This is also nothing new.
4. Achieve Work-Life Harmony
By outsourcing tasks, you can better achieve a balance between your professional and personal life. Imagine being able to attend to family events or pursue hobbies without worrying about working piling up.
Riding Out Economic Turbulence
In uncertain economic times, offshore staffing can be a lifeline for your business. With it as a business strategy, you can combat rising operational expenses by reducing one of the biggest cost centers in business: people cost. And you can do all this without compromising quality. The dedicated remote teams that can be put together for you can also be managed by your own people. You can train them in your own operating and reporting systems. When set up properly, including robust IT infrastructure and security systems, it’s like having a team in a different country instead of a separate room a few floors down.
Offshore outsourcing of jobs can also let you adapt to economic changes. Use your remote teams for customer experience delivery or find new opportunities to use them. Or outsourcing HR for minor roles. What’s even better, with the rise of AI, there are offshore vendors that offer AI+Human solutions to support businesses. It’s fantastic time to start now rather than when all your other competitors have left you by the wayside. Take the opportunity.
Common Concerns About Offshore Staffing
Let’s address your concerns so you can make an informed decision:
Concern #1: “I’ll lose control over my business.”
Reality: With clear communication and management tools, you maintain oversight while empowering your team.
Concern #2: “It’s too complicated!”
Reality: Partnering with a reputable offshoring company that has a proven track record simplifies the process. They can handle applicant leads, vetting, recruitment, training, and compliance. Furthermore, they hire the offshore team legally, thus keeping you in compliance with employment laws. There are instances where companies hire freelancers direct, and when things got messy, the company ended up being sued and paying more.
Concern #3: “Is it worth it during an economic downturn?”
Reality: Absolutely! Offshore remote staffing helps you maintain operations efficiently and cost-effectively.
Concern #4: “But what jobs can I offshore”
Reality: Any job that was done remotely during the pandemic can be offshored, and more efficiently this time with technological infrastructures in place. Anything where you have to interface person-to-person with clients or patients should not; but anything before or after that can be offshored: booking appointments, scheduling payments, insurance verification, bookkeeping services, and others.
Concern #5: “But what about system security?”
Reality: This is why we always tell prospective clients to ask for transparency. Ask the vendor for compliance like with HIPAA regulations, and even ISO certifications.
What Can You Achieve With More Time?
Imaging having an extra 10 hours each week. Would you develop a new product? Spend more evenings with your kids? Finally take that vacation? Offshore staffing can work for you in many ways, but you need to take the first step and ask about it. Find out the pros and cons, and see if this is a solution that fits.
For instance, the CEO of Agility Staffing Services used to own a DME business in the US. During a particularly difficult margin squeeze, he did his own research and bit the bullet, so to speak. He transfers roles to the Philippines, and eventually saved $4 million in the first year, and $6 million the next few years. He then built offices that served US clients and hadn’t looked back since. Here he shares his own experience and how he did it.
Some questions we can answer:
How can I build my own offshore team? Where do I start?
What does Agility really do for businesses?
Book a free consultation with us to know more? Trust us, it’s better to talk to someone and ask your questions. We’d be happy to hear from you.