Two key certifications to look for are ISO 9001:2015 and ISO/IEC 27001:2013. These internationally recognized standards signal the agency’s commitment to information security and quality management—two essential factors when engaging with a remote team. It is important to note that not many offshore staffing agencies are ISO certified.
ISO 9001:2015 – Quality Management System
This focuses on quality management systems (QMS). It ensures that a company consistently provides products and services that meet customer and regulatory requirements while striving for continuous improvement.
A remote staffing agency with ISO 9001:2015 certification indicates that they have established efficient processes to deliver high-quality staffing services. It means they have strong quality controls, streamlined operations, and are committed to meeting client needs. For businesses looking to hire remote staff, this is critical because it reduces the risk of errors, miscommunication, and inefficiency. With a certified agency, you can expect professionalism, timely delivery, and employees that meet your specific criteria and expectations
ISO/IEC 27001:2013 – Information Security Management
This is the global standard for information security management systems (ISMS). It provides a framework for managing sensitive company information, ensuring that it remains secure. In today’s business environment, where data breaches and cyber threats are rampant, choosing an agency certified to this standard means your information is in safe hands.
Remote staffing inherently involves the sharing of confidential business data across geographic boundaries. Agencies with ISO 27001 certification demonstrate that they have the appropriate policies, procedures, and controls in place to safeguard sensitive information. This includes customer details, intellectual property, financial data, and more.
A certified agency is better equipped to prevent unauthorized access, ensure data integrity, and mitigate risks associated with cyber threats.
Outsourcing offshore is one way by which companies now try to cut on staffing costs. And this is understandable given today’s business climate all over the globe. By opting for a remote staffing services provider with ISO 27001:2013 certification, you can have confidence that your sensitive data will be handled with the highest security standards, minimizing the risk of costly breaches and ensuring compliance with data protection regulations.
Why These Certifications Matter
In today’s digital age, security and quality are top priorities, particularly in remote work. Hiring an agency with ISO 27001:2013 ensures your data is protected, while ISO 9001:2015 guarantees that the agency has robust quality management processes in place. Both certifications offer peace of mind, demonstrating that the agency adheres to globally recognized standards for security and quality.
The key points that US and global companies should note about ISO certification:
• Credibility and Trust:
An ISO certification signals to customers and stakeholders that a company adheres to internationally recognized best practices, which means the offshore agency is reliable and can be trusted.
• Process Improvement:
The process of achieving ISO certification forces these offshore agencies to analyze and improve their internal operations, leading to increased efficiency and reduced errors.
• Compliance with Regulations:
Depending on the industry, certain ISO standards may align with regulatory requirements, helping companies meet legal obligations.
In summary, checking for these certifications when hiring a remote staffing agency isn’t just beneficial—it’s essential for safeguarding your business and ensuring top-tier service delivery.