RN’s in this role are primarily responsible for monitoring compliance and communicating with patients via phone or video. RNs provide education on cleaning, maintenance, and use of PAP equipment according to the patient’s prescription and act as a representative of the patient ensuring all documentation and compliance standards are met to provide the patient the best chance of succeeding with therapy.
Maintain a strong working knowledge, insight, and understanding of industry PAP machines
Contact patients within 24 hours of notification to schedule a setup or revisit within 72 hours
During video telehealth calls, dress in the AdaptHealth branded scrubs provided. Maintain an exemplary
appearance and grooming in order to project an image of cleanliness, dress, neatness and professionalism
Complete in-home setup of patients on CPAP therapy via phone or video telehealth platform in compliance
with all State regulations and AdaptHealth policies and procedures
Accurately complete and submit all paperwork (i.e. setup/revisit tickets) within 24 hours of setup or revisit
Interact with coworkers as required maintaining professionalism and a spirit of teamwork
Communicate regularly with the corporate office and respond to inquiries about setups or revisits (via email
and/or phone call from the corporate office) as soon as possible
Maintain a good working relationship with the Territory Managers and/or Sales Reps (if applicable)
Complete any required trainings on equipment or procedure in accordance with AdaptHealth requirements
Working knowledge of Microsoft Office (Mail, Word, Excel) and Internet browsing.
Well organized, detailed oriented with excellent follow-through.
Ability to complete tasks within a given time frame. Fosters a sense of urgency and follow through to resolve outstanding issues in a timely manner.
Ability to communicate effectively and tailor communication style to a varied audience; listen attentively with empathy to concerns expressed by others and keeps the necessary people up to date with any information they need to know and at the right times.
Works well with others regardless of their level or background; is respectful; maintains positive relationships even under stressful or difficult circumstances; deals with different points of view or disagreements in a constructive, successful manner.
Ability to function well while involved in multiple task assignments and in a fast-paced environment.
Anticipates and prepares for short and long-term challenges/trends; sees how his/her work relates to others as well as the organization as a whole; understands implications of decisions; translates ideas and concepts into practical applications.
Currently licensed registered nurse or respiratory therapist
Minimum one-year hospital or clinical experience
Minimum one year in an environment communicating verbally with American’s or other English speaking
nationals, preferably in a healthcare delivery setting
Familiarity with sleep apnea related home medical equipment and related supplies preferred
While performing the duties of this job, the employee is occasionally exposed to the following conditions: work near moving mechanical parts. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit, talk, hear and use hands. The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, crawl, taste/ smell, and lift/move (up to 25 lbs). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Questions? Contact careers@agilitystaffingservices.com
